OrgParityDefine the decision
Agree the business problem, boundaries and evidence needed before work begins.
Independent Salesforce consultingUnderstand the difference.
Understand the difference.
Make the right change.
I help Salesforce teams understand why environments behave differently, resolve difficult defects, and release changes with evidence they can trust.
Work directly with Sam · Scoped engagements · Clear handover
From uncertainty to evidence01 / 03
DEVUATPROD
Same journey.
Different outcome.
Different outcome.
Illustrative finding
A dependency differs.
Trace the difference → verify the cause → retest the journey.
✓ A decision your team can explain.
Fictional example, not a client result.A working release. A stable journey. An explanation that holds up.That’s the engagement.
Three ways I can helpWhen “it should work”
When “it should work”
isn’t enough.
Start with the problem in front of you. Each engagement has an agreed scope, useful evidence and a defined finish.
Release & change
Explore all 18 services ↗Release assurance
Will this release behave the way we expect?
Explore the engagement Release & changeOmniStudio stabilisation
Why does the same journey work in one org and fail in another?
Explore the engagement Diagnose & improveDifficult defect investigation
Why does this problem keep coming back?
Explore the engagementEvidence you can useMore than a list
More than a list
of things to fix.
Know what was checked, why a finding matters, and what proves it is resolved.
Read a sample dossier01
A clear decision
What needs attention now, and why.
02
Traceable findings
Evidence, business impact and confidence.
03
A practical next step
An owner, an action and a retest.
Find the cause.
Prove the correction.
Investigate the cause
Compare configuration and behaviour. Separate confirmed findings from assumptions.
Make the correction
Agree the change, rehearse it where appropriate and record the test outcomes.
Leave a clear handover
Give your team the evidence, owners and next steps needed to carry on.
Make sense of the org.
An org diagnostic turns scattered concerns into a prioritised roadmap, with the limits of the assessment made explicit.
Explore the diagnosticKeep the evidence current.
Ongoing operational assurance brings a regular review of change, recurring failures and the actions that still need an owner.
Explore ongoing assuranceIndependent, hands-on consultingOne consultant.
One consultant.
A clear line of responsibility.
I’m Sam. I work with your Salesforce team to turn confusing technical behaviour into an explanation, a plan and a verified result.
You work directly with the person investigating the problem and preparing the handover.
More about the approach ↗AI, with clear boundariesExpert-led.
Expert-led.
Accountable to you.
AI can support the investigation. I remain responsible for the analysis, recommendations and work delivered.
How AI and your information are handled ↗Your information. Agreed choices.
Before AI is used with your information, we agree what it may access and where it may be processed. Options include local models, your approved AI environment, or a scoped approach without generative AI.
ContextDigger can help organise the code and documentation supplied to an assistant. Findings are checked against source evidence, and changes follow your approval and testing process.
Explore AI enablement services ↗A useful place to startBring the problem.
Tell me what’s happening Bring the problem.
We’ll define the next step.
A release that feels uncertain. A journey that keeps breaking. An org nobody fully understands.